Customer question
How do I add more email users?
Canonical answer
If more people need their own business email, additional mailboxes can be added.
The official business email offer is priced around the mailboxes the business uses, with additional mailboxes available at the published rate.
What this means in practice
The business should decide whether the extra person needs:
- their own mailbox
- access to an existing mailbox
- or another address that routes differently
That decision affects setup and cost.
What Griffin can help with
- adding additional mailboxes
- understanding the mailbox count needed
- getting the new mailbox working on the required devices
Important boundaries
Do not assume every new user needs the same mailbox structure.
The published price is mailbox-based, not storage-tier-based.
What we may need to know
- how many users need access
- whether each user needs a separate mailbox
- whether the address count is changing or just the mailbox count
- which devices must be configured
Next step
Tell Griffin how many users need mail and whether each one needs their own mailbox.