Customer question
Does website hosting include maintenance?
Canonical answer
No, not automatically.
Griffin’s public hosting page states that website maintenance is not included.
What this means in practice
Hosting covers the agreed hosting environment.
Maintenance is the work that changes the site itself, such as content changes, redesigns or code/application work.
What Griffin can help with
- hosting the website
- discussing maintenance separately when the website itself needs attention
Important boundaries
Do not assume a hosting fee includes the ongoing work on the website content or code.
What we may need to know
- whether the site itself needs work
- whether the request is about the host or the website
- whether a separate maintenance arrangement is needed
Next step
Say whether you need the site hosted, maintained or both.