Business · Website repair

Hacked WordPress Website?
We can help fix it.

Tell us what you’re seeing. You don’t need to diagnose the problem first. Griffin repairs compromised WordPress business websites, including sites hosted elsewhere.

Standard repair — R699 once-off

If the site needs substantially more work, we’ll stop and discuss it with you first.

The website does not need to be hosted by Griffin.

Start My Website Repair Tell Us What’s Wrong

Griffin quill and ink artwork tracing a tangled website toward repair

Untangle the problem. Keep the next step clear.

Start the repair conversation

Tell us what your WordPress website is doing.

Share the symptoms you can see. You do not need to diagnose the problem first.

Do not include passwords, server credentials or payment details in this form.

A calm first step

A standard hacked WordPress repair.

A practical inspection, cleanup and stabilisation route for a reasonably recoverable website.

Inspect the WordPress installation

Remove malicious or altered content where practical

Repair damaged WordPress components

Restore normal operation where possible

Review obvious recurrence risks

Explain what was found

If the website needs a rebuild, major custom-code repair, extensive recovery or other substantial work, we’ll stop and discuss it before continuing.

Start with the symptom

Not sure if your website has been hacked?

Pick the sentence that sounds like your problem.

Website redirects somewhere strange

Start with what you are seeing; you do not need to diagnose it.

Trace the redirect

My host says there is malware

Start with what you are seeing; you do not need to diagnose it.

Check the malware

Google or the browser shows a warning

Start with what you are seeing; you do not need to diagnose it.

Understand the warning

My site has been suspended

Start with what you are seeing; you do not need to diagnose it.

Work through the suspension

I can’t log into WordPress

Start with what you are seeing; you do not need to diagnose it.

Strange pages or links have appeared

Start with what you are seeing; you do not need to diagnose it.

Investigate this

The website keeps getting infected again

Start with what you are seeing; you do not need to diagnose it.

Find why it returns

I don’t know what’s wrong

Start with what you are seeing; you do not need to diagnose it.

These are possible signs, not proof of malware.

Start with the problem, not the technology

Not sure what’s wrong?
That’s enough to start.

You don’t need to know whether the problem is WordPress, malware, hosting, DNS or something else. Tell us what the website is doing and we’ll investigate from there.

Start My Website Repair

You bring the symptom. We’ll help find the layer.

What Griffin can help with

Repair the parts that matter.

We focus on practical WordPress recovery, not fear or jargon.

Griffin quill tracing a tangled website problem

Compromised WordPress installations

Malicious or altered files and injected content

Malicious redirects

Damaged core files

Suspicious administrator accounts

Outdated or vulnerable components

Recovery from suitable clean files or backups

Basic stabilisation

How the repair works

1 Inspect2 Repair3 Stabilise4 Explain

Look at the symptoms, repair what is practical, address obvious recurrence risks, then tell you what was found.

A reassurance worth making clear

Hosted somewhere else?
That’s fine.

Your website does not need to be hosted by Griffin. If suitable access is available, we can repair WordPress websites hosted with third-party providers.

Repair does not require migration.

If the hosting environment itself is part of the problem, we can discuss migration separately.

Website Hosting Move to Griffin

Keep the site where it is.

First repair the current problem. Then decide what makes sense next.

Bring what you have

What might we need from you?

Share what you have available. Don’t have all of this? Contact us anyway.

WordPress administrator access

Hosting or control-panel access

FTP/SFTP access where available

Domain/DNS access if relevant

Malware or suspension notice

Recent backup information

We will explain what access is needed. Do not send passwords through this page.

After the repair

Once the site is working again.

Repair the current problem first. Then consider what makes sense next.

Stay where you are

Continue with the existing host if it remains suitable.

Improve the environment

Website Hosting or Move to Griffin are separate next steps.

Keep it maintained

Maintenance, monitoring and future cleanup are separate from repair.

A little help choosing your next sentence

Tell us what you’re seeing.

Share the clearest symptom you have and we’ll help work out the sensible next step.

No diagnosis required. No passwords requested here.

You might start with:

My website is redirecting.

A useful place to begin.

My host says there is malware.

A useful place to begin.

I’m not sure what’s wrong.

A useful place to begin.

Secure handoff: we’ll explain what access is needed; do not send passwords through this page.

Keep the boundary clear

Repair fixes the current problem.

The standard repair is a once-off investigation, cleanup and stabilisation service.

Maintenance looks after the site over time.

Ongoing updates, monitoring, development and future cleanup are separate work.

Not every website problem is malware

If it’s a broader website issue, we can help with that too.

The Website Help route is the right place to start.

Questions, answered plainly

Frequently asked questions.

We can inspect and repair a reasonably recoverable WordPress website where suitable access is available. If substantially more work is needed, we will stop and discuss it first.

We can remove malicious or altered content and repair compromised components where practical. This is a practical repair service, not a full forensic investigation.

We can inspect the website and the suspension or malware information you have. Restoring service depends on the hosting provider and what the site needs.

Potentially WordPress administrator, hosting/control-panel, FTP/SFTP, domain/DNS, a malware or suspension notice, and backup information. Do not send passwords through this page.

Not necessarily. We first inspect what remains and discuss a rebuild only if the site needs substantially more work or cannot be reasonably repaired.

No. Your website can remain with its current host. Migration is optional and separate from repair.

No. Repair addresses the current problem and may include basic post-cleanup hardening. No website can be promised permanently secure or hack-proof.

No. Repair is once-off; maintenance, monitoring, updates and future cleanup are separate.

We are not publishing a fixed turnaround promise yet. We will review the symptoms, access and condition of the website before discussing the next step.

It covers a normal, reasonably recoverable WordPress repair workflow. If substantially more work is needed, we will stop and discuss it first.

Contact us anyway and tell us what access and notices you do have.

A clear next chapter for the website

Tell us what your WordPress website is doing.

You don’t need to diagnose it first.

Standard repair — R699 once-off

If the site needs substantially more work, we’ll stop and discuss it with you first.

Start My Website Repair Talk to us

Repair what’s here. Decide what’s next.